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Topics - ianyu123

I was unable to start paying off my 20k educational loan with Wells Fargo for 4 months after the start date arrived. By the time I tried to arrange a plan they wrote it off. I started paying 500 a month and stopped with this crisis for 3 months as they were not sending me any written communication and I was not able to reach them at all since they also closed my web account on their portal that I had for years. This delinquency came up on my credit which previously was excellent and brought my score down a lot. Today they sent a letter offering I either pay monthly my entire balance or pay off the whole thing by giving them a lump sum of 8K. 

Can anyone help with good advice on how to approach so to not make my situation worse and if possible recover my credit reputation?

Thank you.