Thank you very much. I appreciate your time! If you have a moment to comment further:
is it safe enough to call the number in the letter and ask for that or write to them with this pay for delete? and what kind of written commitment from them should I believe is strong enough to count on pay for delete will happen?
I was unable to start paying off my 20k educational loan with Wells Fargo for 4 months after the start date arrived. By the time I tried to arrange a plan they wrote it off. I started paying 500 a month and stopped with this crisis for 3 months as they were not sending me any written communication and I was not able to reach them at all since they also closed my web account on their portal that I had for years. This delinquency came up on my credit which previously was excellent and brought my score down a lot. Today they sent a letter offering I either pay monthly my entire balance or pay off the whole thing by giving them a lump sum of 8K.
Can anyone help with good advice on how to approach so to not make my situation worse and if possible recover my credit reputation?
My boyfriend just paid them 1200 bucks and it seems super suspicious. Did he get scammed? He was trying to get his loans put of default. I was shocked by how fast they talked and he signed up... he usually does his research. Seems strange and I'm super worried.