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Author Topic: Daughter's Loans Paid off, NAVIENT Now Sending Letters  (Read 2979 times)

Phantom254

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Daughter's Loans Paid off, NAVIENT Now Sending Letters
« on: December 23, 2017, 06:31:31 AM »
Hello,

We paid our daughter's loans off more than a year ago. Now, my daughter is receiving letters from Navient stating that the U.S. Department of Education has approved her student loan consolidation, that her Loan Amount is over $60,000, and that she will soon receive her billing statement that includes a summary of her payment and instructions for making a payment.

Who are they and what is going on with this? How can they put a "loan" on someone like this?

Thank you.

TheCollegeInvestor

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Phantom254

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Re: Daughter's Loans Paid off, NAVIENT Now Sending Letters
« Reply #2 on: December 23, 2017, 07:51:27 AM »
We paid them all off through FedLoan Servicing and they list all the balances as $0.00. Is it possible that they didn't report to Federal Student Aid that they were paid off and now Navient is claiming to consolidate them?

I am trying to locate her FAFSA information to go there.

We thought the years of stressing over this was over. Ugh!


TheCollegeInvestor

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Re: Daughter's Loans Paid off, NAVIENT Now Sending Letters
« Reply #3 on: December 23, 2017, 09:14:11 AM »
Very possible. It's also possible she was the victim of identity theft.

You need to pull your credit report, and then file a dispute about it. Read the article - it lists the steps to take.