News: Welcome to the Beta launch of the Student Loan Debt Forum on The College Investor.

  • March 26, 2019, 01:03:11 AM

Login with username, password and session length

Author Topic: Is Wells Fargo servicing for ACS/Conduent?  (Read 332 times)


  • Newbie
  • *
  • Posts: 1
    • View Profile
Is Wells Fargo servicing for ACS/Conduent?
« on: December 17, 2018, 03:33:33 PM »
I have a loan showing on my credit report as a charge off in 2012. Oddly, this is the same loan amount & month/day of origination as one that was paid off in consolidation. My question is, what is the relation between Wells Fargo and ACS/CES (Conduent)? Could this have been transferred to Wells Fargo but paid off to ACS/CES and the one never notified the other? If so, how do I fix it?


  • Founder
  • Administrator
  • Sr. Member
  • *****
  • Posts: 467
    • View Profile
    • The College Investor
Re: Is Wells Fargo servicing for ACS/Conduent?
« Reply #1 on: December 18, 2018, 09:11:37 AM »
ACS is a loan servicer. Is this a private loan or a Federal FFEL loan?

It sounds like you consolidated, ACS/Conduent is your new loan servicer, and Wells Fargo should have marked the loan closed/paid, not charge off. I would dispute your credit reporting issue with Wells Fargo if this is the case. Here's a guide: