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Navient principal balance does not match amortization schedule

Started by katknight32, February 27, 2020, 10:25:05 am

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I recently checked the principal loan balance on my Navient Loan. When I downloaded the account history to see how they applied interest and principal from my previous payments, the principal balance on the amortization schedule showing the original balance to the applied principal does not matched what is shown. I also noticed a huge inconsistency in how the principal and interest were applied each time my payment was made. I understand this is a compounded interest loan and there would be some variance, but I am looking at a difference between $70+ on some months.

Has anyone ever looked or had this happen? I have contacted them via email and will be making a call to inquire but wanted to see if anyone else has had this same issue.